Moving Towards a Client Centric Experience: Technology Supporting Client Engagement, One Organization's Experience
We all know the Institute of Medicine’s definition of client-centric care - “Providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring the patient values guide all clinical decisions.” Personalizing your approach to technology in real-world situations, so your clients and clinicians are at the center of care can be a daunting task. In this webinar, we will identify common clinical and technological barriers to delivering client-centric care. Explore how clinical and technology teams can have a significant impact on client care by thinking differently about how they work together. Hear how one organization created the right connection between clinical workflow and technology to keep clients at the center of care regardless of the care environment. Learn tips and tricks on how to combine leading clinical practices with the savvy application of technology to positively impact client care.