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2018 BHE Information Technology Vendor Survey

November 20, 2018

For the second straight year, upgrading existing products and services has been tabbed the most common priority for vendors who participated in the annual Behavioral Healthcare Executive Infor­mation Technology Vendor Survey.

Of 40 respondents who participated in the survey, 50% identified upgrading current offerings as their top priority for 2019. Notably, training/ education for current staff and mergers and acquisitions weren’t considered a top priority for any participating vendor.

Other findings from the eighth annual survey:

  • 45% of respondents still feel providers are not prepared for the transition to a value-based payment model, but that is down from 52.2% who said no last year. The percentage of vendors who feel providers are prepared climbed to 30% from 26.9% last year.
  • Outpatient providers are the population most commonly served by survey participants (88.4%), and they represent the service area (40%) most commonly expect to expand in 2019, easily outpacing resident care providers and payer/managed care (17.5% each).

The BHE Information Technology Vendor Survey includes snapshots of each participating organization. A full database of survey responses, which includes information about participating vendors, as well as their products, services and plans moving forward, can be downloaded below.

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