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Behavioral Health and the Patient Collections Challenge

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The ultimate goal of behavioral health is to provide effective, caring treatment that helps patients recover. It’s equally important, however, to focus on patient collections and overall revenue cycle management to ensure you get paid for all the good work you do. But with today’s patients paying higher insurance premiums and struggling with high deductibles, how can you collect what is due while still ensuring satisfaction and a positive financial experience?  And how do you manage bad debt effectively when the No. 1 contributor to bad debt is self-pay patients?

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