Virtual Care: Wave Of The Future, or Momentary Ripple?
Qualifacts and the National Council for Behavioral Health recently polled more than 1,000 behavioral health providers to see how they are faring during the COVID-19 pandemic. We wanted to know how they were handling a remote workforce, how operations and revenues were affected, and what technology solutions they were putting into place.
The results, unsurprisingly, showed an industry that moved quickly to continue effective, efficient care. And a big takeaway was providers’ huge shift to virtual care:
- 80% said they deliver care virtually at least 60% of the time now
- 70% said at least 40% of their care will be virtual going forward
- 64% have experienced revenue losses — yet also report decreased no-show rates
- 20% said they’d need a new EHR in order to support their new virtual programming
We’ve written a white paper summarizing the survey’s findings, and believe you’ll find the information it presents valuable.
This information was also the cornerstone of a conversation between Qualifacts CEO David Klements and National Council’s Chuck Ingoglia in a webinar, The New Role of Virtual Care in Behavioral Health: A Look Forward. To view that recording and download the slides, please click here.
We hope you find this information useful as you continue to provide essential services to the most vulnerable members of your communities and begin to plan for future operations in the “new normal” of a post-COVID-19 landscape.
Download your copy of the white paper now!